Service of Troubleshooting and maintenance
Autres services
We help you resolve all software issues you may encounter with your Apple devices. We are also here to provide preventive maintenance for your devices to avoid breakdowns and extend their lifespan.
All information about our software troubleshooting services
We handle software issues:
- Computer that turns on but doesn't complete startup
- Forgotten password
- Operating system update
- Complete software maintenance service
- Mac / iPhone / iPad reset
- Malware detection and removal
Some of these procedures require device drop-off for 24 to 48 hours. You can contact us directly by phone or email to get detailed information about repair times.
Our Repair Process
- Appointment Booking
- Contact us to schedule your visit to our center in Nyon. We offer flexible time slots to accommodate your schedule.
- Problem analysis and testing with you
- If possible, problem resolution directly in-store with you
- If drop-off is necessary, we establish a detailed quote with you
- Validation and Repair
- Once the quote is accepted by you:
- Parts ordering: Approximately 24-hour delay for reception
- Professional repair: Intervention according to Apple procedures
- Quality testing: Complete verification of functionality
- Once the quote is accepted by you:
- Pick-up
- We contact you by email and SMS as soon as the repair is completed to organize the pick-up of your device.